Shipping Policy

Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to MMT MOTORWORKS SDN. BHD.
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to MMT MOTORWORKS SDN. BHD., accessible from https://mmtmotoworks.asia/
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1. Shipping Coverage

We currently provide shipping within Malaysia only.

  • Orders will only be delivered to addresses located within Malaysia
  • We do not offer international shipping at this time

Any Orders placed with delivery addresses outside Malaysia may not be processed.

2. Shipping Fees

We offer free shipping on all Orders within Malaysia.

  • No minimum purchase is required
  • No additional delivery charges will be applied at checkout

3. Processing Time

All Orders are processed within a reasonable timeframe after payment confirmation.

  • Orders are typically prepared within 1–3 business days
  • Processing times may vary during peak periods or due to high demand

Orders are only processed on business days (excluding weekends and public holidays).

4. Delivery Time

Estimated delivery time is within 7 days from the date of shipment.

  • Delivery timelines are estimates and may vary depending on location
  • Rural or remote areas may experience slightly longer delivery times

While We aim to meet these timelines, delays may occur due to circumstances beyond Our control.

5. Delivery Method

Orders are shipped using third-party courier services.

  • The choice of courier is determined by the Company
  • Tracking information may be provided where available

6. No Express or Overnight Shipping

We currently do not offer express, same-day, or overnight delivery services. All Orders will follow the standard shipping timeframe as stated above.

7. Bulk Delivery

For bulk orders or orders involving a large quantity of goods, delivery arrangements may differ from our standard delivery process.

We may contact you after the order is placed to confirm the delivery requirements, delivery address, quantity of goods, and suitable delivery arrangements.

Bulk orders may require additional processing, handling, packaging, or delivery time depending on the quantity and size of the goods ordered.

The estimated delivery timeframe of 7 days stated in this shipping policy applies to standard orders and may not apply to bulk orders.

For bulk orders, we may arrange delivery through a suitable third-party courier, logistics provider, or other delivery method at our discretion.

Where necessary, we may provide you with a separate estimated delivery timeframe for the bulk order before shipment.

If a bulk order requires special delivery arrangements or additional delivery costs due to its quantity, size, weight, or delivery requirements, we will inform you before proceeding with such arrangements.

By placing a bulk order, you acknowledge that the delivery timeframe and delivery method may differ from those applicable to standard orders.

8. Delivery Issues

If You experience any issues with Your delivery:

  • Incorrect or incomplete address information may result in delays
  • Failed delivery attempts may require additional coordination

Please ensure all delivery details are accurate when placing Your Order.

9. Risk of Loss

All Goods remain Our responsibility until they are delivered to the provided address. Once delivery is completed:

  • Responsibility for the Goods transfers to You

10. Delays

While We strive to deliver within the stated timeframe, delays may occur due to:

  • Courier service disruptions
  • Weather conditions
  • Public holidays or peak periods

We are not liable for delays caused by factors beyond Our control.

11. Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on this page. Continued use of the Service constitutes acceptance of the updated policy.

12. Contact Us

If You have any questions about this Shipping Policy, please contact Us:

Phone: 01113269255
Company Name: MMT MOTORWORKS SDN. BHD.
Website: https://mmtmotoworks.asia/
Email: mmt_motorworks@outlook.com